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Enterprise Content Consolidation and Digital Transformation for a Global Human Rights Organization
  1. case
  2. Enterprise Content Consolidation and Digital Transformation for a Global Human Rights Organization

Enterprise Content Consolidation and Digital Transformation for a Global Human Rights Organization

axelerant.com
Non-profit

Identifying Challenges in Multi-Platform Content Management and User Experience

The organization manages multiple websites across different languages and platforms, resulting in inconsistent branding, fragmented content architecture, poor navigability, and challenges in publishing and managing content securely with decentralized contributor roles. The existing systems hinder user engagement and accessibility, especially for diverse audiences including those with visual impairments.

About the Client

A large international nonprofit organization dedicated to human rights advocacy, operating multiple web platforms and requiring a unified, accessible digital presence.

Goals for a Unified, User-Centric Digital Platform

  • Redesign and restructure the website's information architecture to enhance content discoverability and user navigation.
  • Migrate existing content to a modern, scalable CMS platform supporting multilingual capabilities.
  • Implement a flexible, component-based design system for consistent branding and interface elements.
  • Enable decentralized content publishing workflows with role-based permissions to streamline contributor access.
  • Integrate with external databases and document repositories to ensure dynamic content and compliance.
  • Enhance accessibility features to improve usability for visually impaired users.
  • Provide comprehensive training and support to enable internal teams to manage content independently post-deployment.
  • Ensure robust security, performance, and scalability aligned with global operational demands.

Core Functional System Capabilities for Content Management and User Engagement

  • Redesigned information architecture and site navigation with tiered sitemap and logical taxonomy.
  • Implementation of a flexible, component-based UI design system supporting branding consistency.
  • Multilingual content management supporting six official languages.
  • Decentralized content publishing workflows with role-based permissions for contributors.
  • Integration with external UN document databases and dynamic data retrieval systems.
  • Accessibility features to improve usability for users with visual impairments.
  • Administrative tools and training manuals for internal content team management.
  • Hosting infrastructure optimized for security, scalability, and compliance in a high-traffic environment.

Technological Foundations and Infrastructure Preferences

A modern, modular CMS platform supporting multilingual content and component-based design.
Secure hosting on a scalable cloud or dedicated infrastructure with security best practices.
Integration with external document repositories and databases via APIs.

External Systems and Data Source Integrations Needed

  • Content repositories and document management systems for official UN/Human Rights documents.
  • UN official document systems for dynamic content retrieval.
  • Databases for taxonomy and metadata management.
  • Third-party or internal campaign and advocacy website integrations.

Essential Non-Functional System Requirements

  • System scalability to support high global traffic and multi-language content.
  • Performance metrics ensuring fast page load times and efficient data retrieval.
  • Robust security measures including role-based access control and data encryption.
  • High availability with minimal downtime to ensure uninterrupted content access.
  • Accessibility standards compliance (e.g., WCAG) to serve a diverse user base.

Projected Business Benefits of the Digital Transformation Initiative

The project aims to deliver a unified, intuitive digital platform that improves content discoverability and user engagement across multiple languages and regions. Expected outcomes include streamlined content management processes, enhanced accessibility features, increased user trust and credibility as a leading human rights information source, and a significant reduction in content publishing complexities—empowering the organization to effectively promote and protect human rights worldwide.

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