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Enhancing User Experience for Trade Fair Management Software Platform
  1. case
  2. Enhancing User Experience for Trade Fair Management Software Platform

Enhancing User Experience for Trade Fair Management Software Platform

brightinventions.pl
Other industries
Trade Fair Management
Event Planning

Identified Challenges in Trade Event Preparation and Management

The client faces difficulties in streamlining the comprehensive planning and asset management process for industry trade fairs, leading to inefficiencies, suboptimal user experience, and difficulty maintaining real-time event updates and insights for organizers and participants.

About the Client

A mid-sized organization specializing in organizing and managing industry trade fairs and events, seeking to optimize their event preparation and on-site operations through improved software tools.

Key Objectives for Trade Fair Software Enhancement

  • Develop an integrated platform to facilitate seamless asset and resource planning for trade fairs.
  • Enhance user experience with intuitive interfaces and real-time updates.
  • Implement scalable features capable of handling a growing volume of trade fair data and participants.
  • Improve operational efficiency and reduce planning time by automating key workflows.
  • Enable centralized data management for event assets, scheduling, and participant information.

Core Functional Modules for Trade Fair Management System

  • Asset and resource management module to catalog and assign booth spaces, equipment, and promotional materials.
  • Intuitive scheduling tools for event timelines, booth reservations, and session planning.
  • Real-time event updates and notifications system for attendees and organizers.
  • Dashboard analytics providing insights into event logistics, participant engagement, and asset utilization.
  • User role management for different stakeholder access levels (organizers, vendors, attendees).
  • Mobile-friendly interface for on-site updates and interactions.
  • Secure login and data protection features to ensure sensitive information security.

Preferred Technologies and Architectural Approach

Modern web application frameworks (e.g., React or Angular)
Cloud hosting solutions (e.g., AWS, Azure)
Responsive design for mobile and desktop
Real-time data synchronization technologies (e.g., WebSockets, Firebase)

External System Integrations Needed

  • Event registration and ticketing systems
  • Third-party calendar and scheduling tools
  • Payment gateways for booth and premium service purchases
  • Notification and messaging services

Non-Functional System Requirements

  • Scalability to support up to 10,000 concurrent users during peak event periods.
  • System uptime of 99.9% with rapid failover capabilities.
  • Data security measures complying with GDPR and other relevant standards.
  • Response time under 2 seconds for core functionalities under typical loads.
  • Flexible architecture to accommodate future feature enhancements.

Projected Business Benefits and Impact

The enhanced trade fair management platform is expected to significantly improve operational efficiency, reducing planning and coordination time by at least 20%. It will elevate user experience through intuitive interfaces and real-time updates, leading to increased stakeholder satisfaction. The system's scalability and automation are projected to support a 30% growth in event volume without degrading performance, thereby strengthening the client’s competitive position in the industry.

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