The client faces difficulties in attracting and retaining users due to complex and inefficient design processes, limited ability to rapidly adapt to market changes, and suboptimal user onboarding flows. There is a need to improve stakeholder collaboration, optimize registration and notification processes, and migrate existing design assets to support agile development workflows.
A leading online real estate marketplace with a large user base of buyers, renters, sellers, and landlords seeking property listings and related services, striving for high standards in digital product quality.
Expected to significantly improve user engagement and retention metrics, including over 116% growth in saved search subscriptions, a 21% increase in email response conversions, and a 14% rise in logged-in user share. These improvements will drive increased platform activity, higher revenue from subscriptions and advertising, and overall enhanced user satisfaction and loyalty.