Enhancement of SaaS Cybersecurity Platform for Multi-Platform Vulnerability Detection and Industry Compliance

The client, operating a complex SaaS cybersecurity platform, faces challenges in supporting a growing user base, adding new platform features, ensuring industry compliance, and automating internal processes. The platform must support multiple processor architectures, enhance vulnerability detection mechanisms, and improve user experience while maintaining strict regulatory standards across industries like automotive, medical, and industrial sectors.

A large SaaS-based cybersecurity provider specializing in vulnerability detection and management for clients across highly regulated and rapidly evolving sectors such as automotive, healthcare, and industrial industries.

• Extend platform supporting additional processor architectures to enhance vulnerability detection capabilities.
• Implement new functionalities including custom firmware management and integration with external issue tracking systems.
• Improve UI/UX based on end-user feedback to reduce ticket resolution time and increase user satisfaction.
• Automate internal data collection and analysis processes to free human resources for strategic tasks.
• Ensure platform compliance with industry-specific legal and regulatory requirements, including enhanced audit logging and detection methods.

• Support for multiple CPU architectures through backend enhancements to widen detection scope.
• Implementation of a vulnerability detection engine capable of analyzing firmware and custom equipment.
• Integration with external issue tracking systems such as Jira for streamlined vulnerability management.
• User interface improvements tailored for better usability and faster support ticket handling.
• Custom modules for uploading and managing firmware for vulnerability scans.
• Automation algorithms for data collection and analysis to optimize internal workflows.
• Audit logs capturing management-related events to meet compliance standards.
• Enhanced data analysis mechanisms, including password and vulnerability pattern detection.

• Jira or similar issue tracking systems for incident management
• Firmware upload and management modules
• Data analysis and reporting tools
• Security and compliance audit logging systems

• Supports scalability to handle a growing customer base and increasing support tickets
• High availability and robustness to ensure platform stability
• Security standards compliant with industry regulations, including detailed audit logs
• Responsive design ensuring user interface improvements for varied devices
• Performance metrics supporting rapid vulnerability detection and data processing

The project aims to make the cybersecurity platform more stable, feature-rich, and competitive, enabling quicker response to vulnerabilities, improved user satisfaction, and compliance with industry protocols. Expected outcomes include increased support capacity, reduced ticket resolution time, and enhanced detection capabilities, ultimately strengthening market position and expanding customer trust.