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Enhancement of Automotive Diagnostic Tool for Efficient Bus Troubleshooting

sigma.software

Automotive

Manufacturing

Challenges in Existing Diagnostic Tool

Inefficient fault diagnosis processes in bus electrical systems due to information overload, lack of user-friendly interface, and absence of real-time feedback mechanisms. Existing tools displayed excessive technical data, complicating repair decisions for technicians.

About the Client

A premium class truck manufacturer with global presence, providing reliable and highly efficient customer support and repair services

Key Project Goals

Improve diagnostic efficiency through simplified interface design
Implement advanced search and caching capabilities
Optimize code and database performance
Enable real-time feedback integration
Reduce technician decision-making time

Core System Enhancements

Contextual fault code prioritization with expandable details
Advanced search and local caching mechanism
Modular codebase architecture with optimized SQL queries
Integrated technician feedback submission system
Progressive information disclosure interface

Technology Stack

.NET Framework

SQL Server

WPF

System Integrations

Vehicle diagnostic hardware interface
Scania's existing repair database
Customer feedback management system

Quality Attributes

Sub-second response time for critical operations
99.9% system availability
Role-based access control
Cross-platform compatibility with diagnostic hardware
Scalable architecture for global deployment

Expected Business Outcomes

Anticipated 30-40% reduction in diagnostic time through streamlined interface, 25% improvement in technician productivity via efficient search capabilities, and enhanced service quality through real-time feedback implementation. System optimization expected to reduce maintenance costs by 20%.