Enhancement and Maintenance of a Multilingual Translation and Localization Platform

The client faces issues with system bugs affecting functionality, lacking comprehensive technical documentation, and limited capabilities for efficiency-enhancing features in machine and computer-assisted translation tools. These challenges hinder scalability, user experience, and operational reliability in a competitive global market.

A well-established language service provider with over 50 years of experience specializing in translation, interpretation, and localization across more than 300 languages, serving a diverse clientele including SMEs and large corporations worldwide.

• Resolve existing system bugs to improve functionality and user experience.
• Update and create comprehensive technical documentation for current and future team onboarding.
• Develop new features for machine translation and computer-assisted translation tools to boost operational efficiency.
• Maintain system stability and performance through rigorous testing and ongoing codebase upkeep.
• Establish a robust foundation for future technological growth and scalability.

• Bug fixing in existing software modules to improve overall system stability.
• Enhanced machine translation capabilities with improved accuracy and performance.
• Integration of computer-assisted translation features to streamline linguist workflows.
• Development of comprehensive technical documentation for developers and users.
• Implementation of end-to-end testing protocols to ensure system robustness across varied scenarios.

• Machine translation tools for automated language processing
• Automated testing services for continuous system validation
• Internal knowledge bases or documentation repositories
• External analytics and reporting tools

• System availability of 99.9% uptime
• Scalability to support increasing translation volumes and user base
• Data security and compliance with industry standards
• Performance metrics ensuring sub-second response times for core functionalities
• Maintainability through comprehensive documentation and modular architecture

The project is expected to significantly improve system reliability, user satisfaction, and operational efficiency, enabling the client to better serve a global customer base. Anticipated outcomes include faster translation processing times, reduced system bugs, and a scalable architecture that supports future growth, leading to enhanced competitiveness in the language services industry.