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Enhancement and Expansion of Online Food Delivery Platform

nix-united.com

Food & Beverage

Information technology

Logistics

Retail

Challenges with Scalability, Integration, and Platform Structure

The existing online food delivery platform faces challenges in maintaining stable performance under high load, ensuring seamless integration with third-party APIs of restaurant partners, and adapting to evolving partner system structures while providing comprehensive reporting and analytics.

About the Client

A leading online food ordering and delivery marketplace operating across multiple European cities, partnering with restaurants and leveraging technology for seamless food ordering and delivery.

Project Goals

Enhance the scalability and performance of the existing web service to handle increasing user traffic and order volume.
Improve the integration with third-party APIs for restaurant partners, ensuring data consistency and reliability.
Adapt the platform's architecture to accommodate diverse partner system structures and provide detailed statistics and reporting.
Develop a separate integration layer to isolate integration tasks from the main application functionality.
Improve the user experience by optimizing the ordering and tracking process.

Functional Requirements

Restaurant and menu search with filtering options.
Shopping cart management and order placement.
Real-time order tracking on a map.
User account management (profile, order history, payment methods).
Integration with restaurant partner APIs for menu updates, order processing, and delivery management.
Reporting and analytics dashboard for platform administrators and restaurant partners.

Preferred Technologies

PHP 7.1

Symfony 3.3

MySQL

Redis

RabbitMQ

Docker

Elasticsearch

Integrations Required

Third-party payment gateways (e.g., Stripe, PayPal).
Mapping services (e.g., Google Maps).
Restaurant partner APIs (various formats and protocols).

Non-Functional Requirements

High scalability to handle peak traffic.
High availability and reliability.
Secure data handling and protection.
Performance optimization for fast response times.
Comprehensive logging and monitoring.

Expected Business Impact

This project will result in a more scalable, reliable, and efficient online food delivery platform, leading to improved user satisfaction, increased order volume, and enhanced operational efficiency for both the platform and its restaurant partners. The isolated integration layer will also simplify future integrations and reduce the risk of system disruptions.