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Enhanced Website Navigation and Error Handling System
  1. case
  2. Enhanced Website Navigation and Error Handling System

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Enhanced Website Navigation and Error Handling System

light-it.net
Advertising & marketing
eCommerce
Information technology

Current Website Navigation Challenges

Users frequently encounter 404 errors due to broken links and unclear navigation paths, leading to increased bounce rates and reduced conversion opportunities. Existing cookie management system lacks proactive user guidance features.

About the Client

Digital marketing agency specializing in user experience optimization for e-commerce platforms

Key Project Goals

  • Reduce bounce rates from 404 errors by 40%
  • Implement intelligent navigation recovery system
  • Enhance cookie-based personalization for improved user journey
  • Create engaging error page experience with actionable alternatives

Core System Requirements

  • Dynamic 404 page with contextual recommendations
  • AI-powered search bar with auto-suggestions
  • Breadcrumb navigation tracking
  • Cookie-based user behavior analysis module
  • Real-time link validation dashboard

Technology Stack

React.js for front-end components
Node.js with Express framework
MongoDB for user behavior analytics
GraphQL API integration

System Integrations

  • Google Analytics 4
  • Hotjar for session recording
  • Shopify API (for client's e-commerce clients)
  • Auth0 for identity management

Performance Criteria

  • Page load time under 1.5 seconds
  • 99.9% system availability
  • WCAG 2.1 AA accessibility compliance
  • GDPR-compliant cookie management

Expected Business Outcomes

Projected 35% improvement in user retention through intelligent navigation recovery, with 25% increase in conversion rates from previously lost traffic. Enhanced SEO performance through reduced crawl errors and improved site structure.

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