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Enhanced Roommate Matching Platform with Tenant Screening and Social Media Integration
  1. case
  2. Enhanced Roommate Matching Platform with Tenant Screening and Social Media Integration

Enhanced Roommate Matching Platform with Tenant Screening and Social Media Integration

instinctools.com
Real estate
Information technology
Advertising & marketing

Identifying the Need for Advanced User Matching and Verification in Property Connectivity Platforms

The client faces challenges in facilitating accurate, interest-based roommate matching and tenant verification, limiting user trust and engagement on their property listing platform. There is a reliance on basic search features, with a need to incorporate social media insights and comprehensive tenant screening to enhance credibility and streamline user experience.

About the Client

A mid-sized property listing and tenant matchmaking startup seeking to improve user engagement and lead generation through advanced matching and verification features.

Objectives for Developing an Advanced Roommate and Tenant Verification Platform

  • Implement a user matching system based on personality, lifestyle, and preferences to increase engagement.
  • Integrate social media functionalities, such as mutual friend detection and verification via social platforms, to enhance trust and facilitate connections.
  • Develop a tenant screening feature that allows users to perform background or credit checks before proceeding with rentals.
  • Create a seamless onboarding process with social media account verification, email invitations, and social sharing capabilities.
  • Enable automated updates to marketing mailing lists upon user profile changes to maintain communication flow.
  • Design a scalable, secure, and user-friendly interface supporting multiple integration points and real-time updates.

Core Functional Specifications for the Enhanced Roommate & Tenant Verification System

  • Personality, lifestyle, and preferences-based roommate matching algorithm with personalized results.
  • Social media integration to display mutual friends, verify accounts, and facilitate connections via Facebook and other platforms.
  • Tenant screening module accessible as an independent feature, generating background or credit check reports with associated revenue tracking.
  • User profile management with options for login via social media accounts or email, including account verification and deactivation procedures.
  • Invitation system supporting email, social media, SMS, WhatsApp, or personal URL links to invite friends and expand user outreach.
  • Automated subscription list management that updates marketing contacts based on profile changes handled through integrations.
  • Reporting and analytics dashboard to monitor feature usage, screening requests, and social media engagement metrics.

Preferred Technology Stack and Architectural Approaches for Implementation

Social media SDKs (e.g., Facebook JS SDK) for account verification and social features
Relational database systems (e.g., PostgreSQL) for user data and reporting
Backend frameworks (e.g., Rails or equivalent) supporting scalable API development
Background job processing frameworks (e.g., Resque or equivalent) for handling screening requests asynchronously
Mailing and marketing platform integrations (e.g., MailChimp or equivalent)

Essential External System Integrations for Complete Platform Functionality

  • Social media platforms for user verification and mutual connection detection
  • Tenant screening providers for background or credit check reports
  • Payment gateways for processing tenant screening fees
  • Email and SMS services for user invitations and notifications
  • Marketing automation tools for List management and campaign deployment

Non-Functional Requirements Ensuring System Robustness and Reliability

  • System scalability to support growing user base and screening requests
  • High security standards to protect user data and social account information
  • System performance ensuring fast response times, with screening report generation within a defined SLA
  • System uptime of 99.9% to guarantee continuous service availability
  • Compliance with data privacy regulations related to social media data and background reports

Anticipated Business Outcomes from Platform Enhancement

The implementation of advanced matching, social media verification, and tenant screening features is expected to significantly increase user engagement, improve trust and credibility, and generate additional revenue streams. These enhancements aim to boost platform usage by approximately 30-50% and increase tenant screening request revenue by up to 20%, establishing a competitive advantage in the property matchmaking industry.

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