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The client's in-house QA team lacked expertise in automation testing and complex QA methodologies required for securely migrating and modernizing their CRM system containing sensitive donor data (personal, financial, health records). This risked non-compliance with healthcare data protection regulations and potential system failures during backend migration.
A European stem cell bank subsidiary of a leading cord blood bank, specializing in stem cell acquisition, processing, and storage for medical use
Secure CRM modernization enabling 850,000+ stored biological samples management, automated contract signing processes reducing operational overhead by 40%, and proactive risk management through CIA security model implementation. The enhanced QA framework will support expansion to 15+ EU countries while maintaining compliance with European healthcare regulations.