The company faces increasing demand from customers for nutritious, customized pet food options but struggles to efficiently scale its existing platform. Inconsistent user experience, slow label generation, limited automation, and lack of integrated microservices hinder rapid growth and market competitiveness amidst rising industry entrants.
A fast-growing online pet food company specializing in personalized diets for dogs, aiming to scale its platform and improve customer experience.
The new platform aims to significantly increase order volume and market reach, enabling the company to deliver over 15 million pet meals per month across multiple countries — representing a substantial growth from previous figures and solidifying its competitive position through scalable, personalized service delivery.