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Enhanced Baggage Tracking and Paperless Travel Platform

99x.io

Logistics

Telecommunications

Information technology

Challenges in Traditional Baggage Handling

Current checked baggage handling processes are often inefficient, stressful for passengers, and environmentally unsustainable. Passengers face long check-in lines, risk of lost or delayed baggage, and lack real-time visibility into their luggage's location. Airlines also struggle with operational costs and complexities associated with traditional baggage systems.

About the Client

BagID AS is a technology company specializing in innovative baggage solutions for the air travel industry, focused on sustainability and a seamless passenger experience.

Project Goals

Enhance real-time baggage tracking accuracy and coverage.
Expand integration with airline baggage systems for seamless data exchange.
Improve passenger experience through proactive notifications and self-service options.
Reduce baggage loss and delay rates.
Further develop sustainable baggage handling solutions.

Functional Requirements

Real-time baggage tracking on a map.
Automated notifications for baggage status updates.
Integration with airline check-in and baggage handling systems.
User-friendly mobile application for baggage management.
Reporting and analytics dashboards for airlines and BagID.
Support for Apple Find My and Samsung SmartThings networks.

Preferred Technologies

Java

Spring

Azure

React Native

Required Integrations

Airline baggage handling systems (e.g., Amadeus, Sabre)
Apple Find My API
Samsung SmartThings API

Key Non-Functional Requirements

Scalability to handle a large volume of baggage tracking data.
High availability and reliability to ensure continuous tracking.
Secure data transmission and storage.
Performance to provide real-time updates with minimal latency.

Expected Business Impact

This project is expected to significantly enhance the passenger experience, reduce baggage-related costs for airlines, improve operational efficiency, and contribute to a more sustainable air travel ecosystem. Increased customer satisfaction, reduced operational expenses, and enhanced brand reputation are anticipated outcomes.