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Enhance heycater! Platform for Scalability, Personalization, and Operational Efficiency
  1. case
  2. Enhance heycater! Platform for Scalability, Personalization, and Operational Efficiency

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Enhance heycater! Platform for Scalability, Personalization, and Operational Efficiency

ventionteams.com
Food & Beverage
Hospitality & leisure
Business services

Scalability and Operational Challenges

heycater! experienced challenges in scaling its platform to meet growing demand, maintaining data organization for personalized user experiences, and streamlining client communication. They also needed to improve backend performance and ensure a consistent user experience across all devices.

About the Client

heycater! is a European marketplace connecting businesses with catering services for corporate events, offering a platform for ordering catering and managing event logistics.

Project Objectives

  • Enhance data management for personalized user experiences.
  • Improve CRM integration for streamlined client communication.
  • Optimize backend performance for event processing.
  • Implement a stable and scalable architecture for inventory and offer management.
  • Configure reliable language localization functionality.
  • Ensure cross-device compatibility (desktop and mobile).
  • Improve code quality through refactoring and automated testing.
  • Refine cross-team collaboration and project management efficiency.

Functional Requirements

  • Personalized data tagging and organization.
  • Revamped CRM integration with messaging platforms.
  • Bulk event processing.
  • Scalable inventory management module.
  • Offer creation and management functionality.
  • Language localization support.
  • Responsive design for desktop and mobile.
  • End-to-end test automation.

Preferred Technologies

React
Next.js
AWS (EC2, Lambda, S3)
Java
Apollo Client
AWS S3
i18n
Cypress.io
Formik

Integrations Required

  • Messaging platforms (e.g., Slack, Microsoft Teams)

Key Non-Functional Requirements

  • High scalability to handle increasing user load.
  • High performance for backend processes.
  • Robust security measures.
  • Reliable language localization.
  • Comprehensive test automation.

Expected Business Impact

The project is expected to sharpen heycater!'s competitive edge, improve user experience, enhance operational efficiency, reduce development costs, and enable the company to cater to a larger client base across multiple regions.

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