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Enhance and Automate Quality Assurance for US-Based Banking Platform

exoft

Financial services

Challenges with QA Process

The client lacked a structured and consistent QA process, relying on ad-hoc vendors for testing. This resulted in inconsistent quality, potential security vulnerabilities, and inefficient testing efforts across numerous IT projects. The need for a dedicated QA team to establish standardized processes and ensure the reliability of internal transaction monitoring and innovative solutions is critical.

About the Client

A prominent US bank offering a wide range of financial services with a focus on innovative digital solutions for customer convenience, including online transactions, image processing, and POS systems.

Project Goals

Establish a comprehensive and standardized QA process for all digital products.
Improve the quality, security, and reliability of internal transaction monitoring and verification systems.
Implement a test case library and other essential test documentation.
Increase test coverage and reduce testing time through automation.
Foster seamless integration of the QA team within the client's existing development team.

System Functionality

Test case management and repository.
Automated test execution capabilities.
Defect tracking and reporting.
Integration with CI/CD pipelines.
Reporting and analytics dashboard for QA metrics.

Preferred Technologies

Azure DevOps

Postman

SoapUI

Cypress

Rapid7

Qase.io

Required Integrations

Client's existing development tools (e.g., Jira, Git)
CI/CD pipelines
Test environments

Non-Functional Requirements

Scalability to handle a large volume of test cases and projects.
High performance for efficient test execution.
Robust security measures to protect sensitive data.
Compliance with relevant industry security standards.

Expected Business Impact

Implementing these changes will lead to improved product quality, reduced risk of security breaches, faster time-to-market for new features, increased efficiency of the QA process, and enhanced customer trust. The establishment of a comprehensive QA process will ensure the long-term reliability and security of the bank's digital offerings.