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Digital Transformation of Manual Workflow Processes
  1. case
  2. Digital Transformation of Manual Workflow Processes

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Digital Transformation of Manual Workflow Processes

unosquare.com
Information technology
Business services
eCommerce

Operational Inefficiencies in Legacy Systems

The client experiences significant delays and human errors due to manual data entry across multiple disconnected systems, resulting in 30% reduced operational efficiency and frequent client delivery delays.

About the Client

Mid-sized software development company specializing in enterprise automation solutions

Key Project Goals

  • Implement end-to-end workflow automation
  • Reduce manual data entry by 90%
  • Integrate disparate systems into unified platform
  • Improve client delivery timelines by 40%

Core System Requirements

  • Multi-system workflow builder
  • Automated data validation engine
  • Real-time analytics dashboard
  • Role-based access control

Technology Stack Preferences

Python
React
Node.js
PostgreSQL

System Integration Needs

  • CRM system (Salesforce)
  • ERP platform (SAP)
  • Communication tools (Slack, Microsoft Teams)

Performance and Security Requirements

  • 99.9% system uptime
  • Data encryption at rest and in transit
  • Horizontal scalability for 10x user growth
  • Compliance with ISO 27001 standards

Projected Business Impact

Expected to reduce operational costs by $2.5M annually through automation efficiencies, decrease error rates by 75%, and improve client satisfaction scores from 78% to 95% within 12 months post-implementation.

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