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Digital Transformation for Enhanced Operational Efficiency
  1. case
  2. Digital Transformation for Enhanced Operational Efficiency

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Digital Transformation for Enhanced Operational Efficiency

unosquare.com
Information technology
Business services
eCommerce

Current Challenges in Operational Efficiency

The client faces inefficiencies in manual workflow management, fragmented communication between departments, and outdated legacy systems that hinder scalability and real-time data access.

About the Client

A mid-sized IT services company specializing in enterprise software solutions for supply chain management.

Strategic Goals for Modernization

  • Automate core business processes to reduce manual effort
  • Integrate cross-departmental communication tools
  • Implement a scalable cloud-based infrastructure
  • Enhance data analytics capabilities for decision-making

Core System Requirements

  • Custom workflow automation engine
  • Centralized dashboard with role-based access
  • API integrations with existing ERP systems
  • Real-time reporting and predictive analytics module

Technology Stack Preferences

Microsoft Azure cloud platform
.NET Core framework
React.js for frontend
Power BI for analytics

Critical System Integrations

  • Legacy ERP system (SAP)
  • Third-party logistics APIs
  • HR management software (Workday)

Performance and Security Standards

  • 99.9% system uptime SLA
  • Role-based access control (RBAC)
  • Data encryption at rest and in transit
  • Support for 10,000+ concurrent users

Anticipated Business Outcomes

Projected 40% reduction in operational costs, 60% faster response times for client requests, and 30% increase in employee productivity within the first year of implementation.

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