The client’s current cloud-based digital signage platform struggles to handle increasing user loads and experiences instability due to outdated monolithic architecture and legacy code. The on-premise version is unstable, complicating maintenance and scalability. The existing system's architecture impedes growth and fails to support efficient onboarding, posing reliability, security, and performance issues, especially as the client expands into new markets and customer segments.
A mid-sized digital signage solutions provider operating internationally, offering flexible and user-friendly content management platforms for various sectors including retail stores, restaurants, hotels, hospitals, and event venues.
The upgraded digital signage platform is expected to deliver increased system reliability with at least 99% uptime, improved security through advanced SSO, and more efficient onboarding processes, reducing setup times by over 50%. The new UX/UI design aims to enhance user satisfaction, boosting customer NPS by approximately 30%. Overall, this modernization will enable the client to scale more effectively, reduce maintenance costs, and support future expansion into new markets with a resilient, flexible infrastructure.