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Digital Sales Optimization Platform for Global Mat Manufacturer

s-pro.io

Manufacturing

Retail

eCommerce

Challenges in Sales Cycle Efficiency and Customer Engagement

The client faces prolonged sales cycles due to manual processes, limited customer engagement through traditional sales channels, and inefficiencies in order management leading to errors and delays.

About the Client

A leading global manufacturer of mats with operations in the US and Europe, specializing in automated production and digital transformation initiatives.

Key Goals for Digital Transformation

Reduce sales cycle duration by 7x through automation
Enhance customer engagement with interactive digital tools
Automate order management to eliminate manual errors

Core System Functionalities

Interactive 3D product catalog with real-time specifications
Automated online quoting system with customization options
Seamless order management with ERP integration
Real-time inventory tracking and order status updates

Technology Stack Requirements

React.js for front-end interactivity

Node.js with Express for backend services

Cloud-based hosting (AWS/Azure)

3D visualization libraries (Three.js/WebGL)

System Integration Needs

ERP system (e.g., SAP/Oracle)
Payment gateways
CRM platforms (e.g., Salesforce)

Performance and Security Standards

Scalability for 10,000+ concurrent users
Sub-2-second page load times
GDPR-compliant data security
99.9% system uptime SLA

Expected Business Outcomes

Implementation of this solution is projected to reduce sales cycle duration by 700%, increase order processing efficiency by 85%, and improve customer retention rates through enhanced digital engagement tools.