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Digital Platform Development for Enhanced Fan Engagement at Major Sports Event
  1. case
  2. Digital Platform Development for Enhanced Fan Engagement at Major Sports Event

Digital Platform Development for Enhanced Fan Engagement at Major Sports Event

robosoftin.com
Media
Leisure
Entertainment

Identifying Challenges in Delivering Immersive Digital Experiences for Large-Scale Events

The client faces difficulty in providing engaging, personalized digital experiences to large audiences during major live events, leading to suboptimal fan engagement and digital brand presence.

About the Client

A large international entertainment and leisure conglomerate seeking to elevate digital experiences for live sports and entertainment venues.

Goals for Enhancing Digital Fan Engagement and Event Experience

  • Develop a comprehensive digital platform to deliver immersive, interactive experiences for event attendees.
  • Enhance real-time digital engagement through features like live content, social integration, and personalized interactions.
  • Ensure platform scalability, high performance, and security to support large concurrent user loads during major events.
  • Create a flexible system architecture that allows seamless integration of third-party services and analytics tools.

Core Functional System Features for an Immersive Event Experience

  • Live content management system supporting high-definition streaming and on-demand media.
  • Real-time interactive modules (e.g., chat, polls, augmented reality features) to boost fan participation.
  • Personalized user dashboards based on preferences and behavior analytics.
  • Social media integration for sharing and live updates.
  • Content management system for dynamic updates and multi-channel distribution.
  • User authentication and security layers to ensure privacy and data protection.
  • Backend analytics dashboard for real-time monitoring of engagement metrics.

Technology Stack and Architectural Preferences

Cloud-based infrastructure supporting scalability and high availability.
Real-time data processing frameworks.
Responsive web architecture and mobile-first design.
Secure APIs for third-party integrations.
Modern front-end frameworks supporting rich multimedia experiences.

External System and Service Integrations Needed

  • Social media platforms for content sharing and live interaction.
  • Content delivery networks (CDNs) for optimized media streaming.
  • Analytics and data visualization tools for user engagement insights.
  • Authentication providers for secure user login.
  • Event scheduling and ticketing systems if applicable.

Critical Non-Functional System Attributes

  • System scalability to support thousands of concurrent users without performance degradation.
  • 99.9% system uptime and high availability.
  • End-to-end data security and user privacy compliance.
  • Fast response times with system latency under 2 seconds.
  • Ease of content updates and administrative management.

Anticipated Business Benefits from Advanced Digital Event Platform

The implementation of this digital platform is expected to significantly boost fan engagement, increase social media activity, and enhance brand loyalty during major events. It aims to handle high traffic volumes seamlessly, provide personalized experiences, and generate valuable analytics data to inform future marketing strategies, ultimately increasing revenue and global visibility for the client.

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