Development of a Multiplatform Connected Workspace Management System for Coworking and Business Parks

The client faces inefficiencies and user friction due to reliance on offline processes for workspace management, such as event creation, visitor check-in, and communication among stakeholders. These challenges hinder productivity, delay service delivery, and impact user satisfaction across multiple user groups including administrators, tenants, security personnel, and visitors.

A large real estate developer managing a diverse portfolio including coworking spaces, business parks, and mixed-use developments seeking to enhance tenant experience and operational efficiency.

• Develop a unified, multiplatform digital workspace management solution to streamline stakeholder interactions
• Automate key processes such as event creation, visitor check-in, and facility booking to reduce offline dependencies
• Integrate advanced hardware and software components (e.g., license plate recognition, QR code scanning) for seamless access control
• Improve real-time communication and feedback loops between administrators and end-users
• Enhance user experience through intuitive, time-efficient interfaces and clear communication mechanisms

• User Authentication & Role Management for different stakeholder groups (admins, tenants, security, visitors)
• Event Management Module for creating, updating, and monitoring events and bookings
• Visitor Check-in System with integration of Automatic Number Plate Recognition (ANPR) and QR code scanning
• Real-time Notifications and Feedback Mechanisms for immediate updates and issue resolution
• Device Compatibility to support mobile, tablet, and desktop interfaces
• Admin Dashboard for oversight, analytics, and management of operations
• Integration Capabilities with existing security and facility management systems

• ANPR (Automatic Number Plate Recognition) systems for vehicle access
• QR code generation and scanning modules for visitor management
• Security and access control systems
• Existing facility management and booking platforms

• System uptime of 99.9% with failover capabilities
• Support for concurrent users exceeding 1,000
• Response times under 2 seconds for key user interactions
• Data security compliance with relevant standards (e.g., GDPR, ISO27001)
• Scalable architecture to accommodate future feature expansion

The deployment of the integrated workspace management platform is expected to significantly improve operational efficiency by automating offline processes, reducing manual work by an estimated 30-50%, and decreasing visitor check-in times. It will enhance tenant and visitor experiences through real-time updates and seamless communication, supporting the client’s aim to become a preferred provider of flexible workspace solutions and potentially increase tenant satisfaction and retention.