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Digital Parking Network Platform Enhancement for Scalable User Growth
  1. case
  2. Digital Parking Network Platform Enhancement for Scalable User Growth

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Digital Parking Network Platform Enhancement for Scalable User Growth

hedgehoglab.com
Automotive
Travel & Transport
Leisure

Platform Scalability and User Experience Challenges

Existing infrastructure struggles to handle rapid user growth (1.5M+ app downloads), fluctuating traffic patterns, and real-time inventory updates across multiple devices. Need to enhance third-party integrations while maintaining seamless cross-platform functionality (iOS, Android, Web) for critical features like EV charging station bookings and dynamic pricing.

About the Client

Digital parking solutions provider connecting drivers with 350,000+ private and commercial parking spaces, promoting sustainable urban mobility through smart technology integration

Platform Modernization Goals

  • Implement scalable architecture to support 400+ users/minute and 100K+ monthly bookings
  • Enhance third-party API integrations for car park operators and referral partners
  • Optimize real-time inventory management and dynamic pricing algorithms
  • Improve UX for multiday booking and location-based search functionalities

Core System Capabilities

  • Dynamic multiday booking system with automated discounting
  • Real-time location-based availability mapping with bandwidth optimization
  • Parking space media management (photos, security metrics)
  • Cross-platform user preference synchronization
  • EV charging station booking integration

Technology Stack Requirements

Cloud-native architecture (AWS/GCP)
React Native for cross-platform mobile apps
Node.js backend with microservices
GraphQL API layer
Real-time database (Firebase/Redis)

Critical System Integrations

  • Third-party car park operator APIs
  • EV charging station networks (ChargePoint, Tesla)
  • Referral platform integrations (confused.com)
  • Payment gateways (Stripe, PayPal)
  • Mapping services (Google Maps API)

Operational Requirements

  • 99.99% uptime SLA with auto-scaling capabilities
  • Sub-200ms latency for 95% of API requests
  • GDPR-compliant data handling
  • Cross-platform UI consistency
  • Real-time inventory synchronization (<1s delay)

Business Impact Projections

Projected 300% increase in supported concurrent users, 50% reduction in booking latency, and 20% growth in monthly bookings through enhanced UX. Platform will enable additional 100K trees planted monthly via improved carbon offset tracking, supporting continued market leadership with 12,000+ daily parked vehicles.

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