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Digital Leasing Platform Modernization for Enhanced Vendor Management and Process Automation
  1. case
  2. Digital Leasing Platform Modernization for Enhanced Vendor Management and Process Automation

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Digital Leasing Platform Modernization for Enhanced Vendor Management and Process Automation

altkomsoftware.com
Financial services
Automotive

Challenges in Car Finance Application Processing

The client faced inefficiencies in their car finance application process, including lengthy processing times, manual paper-based workflows, lack of configurability for partner-specific requirements, and difficulties in scaling the system for future upgrades. Partners and dealers required a standardized, configurable solution to streamline data collection, quote generation, and sales reporting.

About the Client

One of the largest financial institutions in Poland providing leasing and loan services for vehicles, IT equipment, and investment projects to SMEs and large enterprises.

Project Goals for Digital Leasing Platform

  • Reduce application processing time by at least 30%
  • Enable 100% paperless operations
  • Improve user satisfaction (target NPS >75%)
  • Implement a configurable partner management module
  • Support seamless integration with analytics and data warehousing tools

Core System Functionalities and Features

  • Partner-specific quote parameter configuration
  • Drag-and-drop form builder for financial products
  • Automated document generation and population
  • Real-time operational and management reporting
  • Hot deployment for process optimization
  • Vendor portal for offer management and sales network tracking

Technology Stack Requirements

Camunda BPM
Digital Leasing Platform
Java
Angular
Apache Kafka
Elasticsearch
Oracle DB
Spring Framework

System Integration Needs

  • Data warehouses
  • Analytics tools
  • Existing CRM systems
  • Document management systems

Non-Functional Requirements

  • Scalable architecture for 1000+ concurrent users
  • 99.9% system availability
  • Sub-2-second response time for critical operations
  • Role-based access control (RBAC)
  • GDPR-compliant data handling

Expected Business Impact of Process Modernization

The solution is expected to reduce application processing time by 30-35%, eliminate paper usage entirely, and improve operational efficiency through automated workflows. Enhanced configurability will enable faster onboarding of new partners, while integrated reporting tools will provide actionable insights for sales optimization and vendor performance management.

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