This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Digital Banking Platform Enhancement for Increased User Engagement and Security

yalantis

Financial services

Key Challenges

The client's digital banking application faced issues with user engagement, leading to underutilization of features and reduced revenue. Furthermore, performance and security vulnerabilities contributed to user attrition and hindered frequent product releases due to a lack of fault-resistant infrastructure. Insufficient user quality and constant fraud attacks were also significant concerns.

About the Client

A US-based FinTech company providing digital banking services to customers through a mobile application.

Project Goals

Increase user engagement with the digital banking application.
Improve customer retention rates.
Enhance application security to reduce fraud attacks.
Accelerate software release cycles and improve system stability.
Improve overall user experience (UX) and application usability.

Core Functionalities

User onboarding and profile management
Account balance and transaction history viewing
Fund transfer capabilities (internal and external)
Bill payment functionality
Financial reporting and spending analysis
Gamified loyalty programs and rewards
Customer support chatbot and ticketing system
Risk assessment and fraud prevention mechanisms
Referral program functionality
KYC/KYB procedures

Technology Stack

AWS (Amazon Web Services)

Kubernetes

GitOps

Web Application Firewall (WAF)

Content Delivery Network (CDN)

HTTPS/SSL/TLS

AES256 encryption

External System Integrations

Payment gateways
Credit score providers
KYC/KYB verification services
Fraud detection platforms
Contact list integration (for referral program)

Non-Functional Requirements

High availability and fault tolerance
Scalability to handle increasing user load
Security compliance (e.g., PCI DSS)
Performance optimization (fast response times)
Data encryption at rest and in transit
Automated deployment and rollback procedures

Expected Business Impact

This project is expected to result in a significant increase in user engagement (30% increase in new customer acquisition through referral program), improved customer retention, reduced fraud incidents, faster release cycles, and enhanced customer satisfaction. Ultimately, this will lead to increased revenue and a stronger market position for the client.