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Development of White-Label Cross-Platform Mobile App for Taxi Fleet Management
  1. case
  2. Development of White-Label Cross-Platform Mobile App for Taxi Fleet Management

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Development of White-Label Cross-Platform Mobile App for Taxi Fleet Management

artkai.io
Automotive
Information technology
Logistics

Business Challenges

Cordic's client taxi fleets face intense competition from Uber and similar platforms, requiring real-time responsiveness to ride requests and driver needs. Existing systems lack engagement features, modern UI/UX, and operational tools to retain drivers, attract new users, and maintain brand relevance in a fragmented market.

About the Client

Leading SaaS provider specializing in fleet management solutions for taxi companies, enabling collaboration among 60+ English cab firms to compete with ride-hailing giants.

Key Goals

  • Build a customizable cross-platform mobile app with native-like performance
  • Enhance driver engagement through intuitive workflows and safety features
  • Increase brand visibility and driver acquisition via a modern, feature-rich interface
  • Implement performance tracking and financial management tools for drivers
  • Strengthen partner loyalty through scalable, low-maintenance technology

Core System Requirements

  • Simplified registration and instant ride-bidding process
  • Real-time traffic navigation with lane guidance and route previews
  • Dynamic fare structure with earnings summaries and progress tracking
  • Emergency SOS button integration with police dispatch
  • Mandatory rest period enforcement via automated 12-hour/6-hour timers
  • Customizable UI themes and white-label branding options
  • Driver support portal for resolving ride disputes or app errors
  • Multi-format statistics dashboard (daily/weekly/monthly performance)

Technology Stack

TypeScript
Angular with NGRX/RXJS
Ionic Framework
AWS Cloud Infrastructure
Kubernetes (K8S)
PostgreSQL
GraphQL & REST APIs
Socket.IO for real-time communication

External System Integrations

  • Google Maps API for navigation
  • Payment gateways (Stripe/Adyen)
  • Emergency services dispatch systems
  • Third-party identity verification services
  • Telematics hardware for vehicle data

Non-Functional Requirements

  • Cross-platform compatibility (iOS/Android)
  • 99.9% uptime SLA with auto-scaling infrastructure
  • Sub-200ms response time for critical API endpoints
  • GDPR-compliant data handling
  • Modular architecture for feature customization
  • Automated CI/CD pipeline with zero-downtime deployments

Expected Business Outcomes

The solution will reduce driver churn by 30% through enhanced engagement tools, decrease onboarding time by 50% via streamlined workflows, and increase fleet utilization rates by enabling real-time job pooling. Modular design will cut future customization costs by 40%, while safety features are projected to reduce incident response times by 60%.

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