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Development of User-Centric Practice Management System with EHR Integration for Mental Health Provider

yalantis

Medical

Healthcare

Information technology

Challenges in Streamlining Mental Health Practice Operations

The organization faced operational inefficiencies due to fragmented systems, manual processes, and lack of integration between practice management tools. Existing solutions failed to support seamless session scheduling, e-prescription management, and patient data sharing while requiring urgent modernization to meet user expectations and market demands.

About the Client

A 30+ year mental health organization providing cognitive behavioral therapy, ketamine therapy, and mental health education through digital content

Objectives for Custom Practice Management System

Create a user-centric MVP for practice management with EHR integration
Automate clinical workflows and administrative processes
Define comprehensive user personas and requirements
Establish a scalable technical foundation for future development
Prepare investor-ready documentation for stakeholder alignment

Core System Functionalities

Patient portal for appointment scheduling and data access
Clinician dashboard for treatment planning and e-prescription
Manager analytics for operational insights
Front desk automation for intake processes
Secure patient-clinician communication module

Technology Stack Preferences

React.js

Node.js

AWS

Figma

Jira

Critical System Integrations

EHR systems (Epic/Cerner)
Telehealth platforms
E-prescription gateways
Payment processors

Non-Functional Requirements

HIPAA-compliant security
Scalable cloud architecture
99.9% system uptime
Cross-platform compatibility
User role-based access control

Expected Impact of Enhanced Practice Management System

Anticipated 40% reduction in administrative overhead, 60% faster time-to-market for digital health solutions, and 75% improvement in user satisfaction scores. The system will enable seamless care delivery while supporting compliance with healthcare regulations and future growth initiatives.