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Development of Secure Communication and Centralized Data Management Platform for Medical Institutions

s-pro.io

Medical

Information technology

Challenges in Healthcare Communication and Data Management

The hospital faces fragmented communication across multiple channels (phone, email, paper), inefficient data management due to isolated systems and manual processes, and collaboration barriers among healthcare professionals. These issues lead to delayed care, potential patient safety risks, and administrative inefficiencies.

About the Client

A regional hospital seeking to enhance operational efficiency through digital transformation in communication and patient data management.

Key Project Goals

Implement secure, real-time communication channels for healthcare staff
Centralize patient data management across departments
Enhance cross-functional collaboration through integrated workflows
Reduce administrative burden through automated task management

Core System Functionalities

End-to-end encrypted messaging with group chat capabilities
Centralized patient record repository with role-based access
Integrated calendar and task assignment system
Cross-departmental notification and alert system
Audit trail for compliance tracking

Technology Stack Requirements

HIPAA-compliant secure communication protocols

Cloud-based infrastructure with AWS/Azure

RESTful API integration framework

Blockchain for audit trail integrity

System Integration Needs

Electronic Health Record (EHR) systems
Hospital Information Systems (HIS)
Medical imaging repositories
Identity management platforms

Non-Functional Requirements

99.99% system availability with failover redundancy
Sub-second response times for critical operations
Role-based access control with multi-factor authentication
Automated data backups with 15-minute recovery point objective

Expected Business Impact

Implementation will reduce communication delays by 60%, decrease administrative workload by 40%, and improve patient safety metrics through timely access to accurate medical records. The platform will enable 24/7 cross-departmental collaboration and support compliance with healthcare regulations.