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Development of Scalable Telehealth Platform for Chronic Condition Management
  1. case
  2. Development of Scalable Telehealth Platform for Chronic Condition Management

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Development of Scalable Telehealth Platform for Chronic Condition Management

ventionteams.com
Medical
Health & Fitness
Information technology

Chronic Care Management Gap

Over 59% of Americans suffer from chronic illnesses with insufficient resources for effective condition management. Existing solutions lack specialization for niche patient populations and fail to scale with rapid business growth requirements.

About the Client

Digital health company providing specialized care for chronic conditions through direct-to-consumer telehealth services

Platform Expansion Goals

  • Build a scalable telehealth platform supporting multiple condition-specific brands
  • Implement rapid deployment capabilities for new treatment verticals
  • Ensure HIPAA-compliant patient-physician connection workflows
  • Maintain system reliability during exponential user growth

Core System Requirements

  • Patient onboarding with medical history intake
  • Physician matching and virtual consultation system
  • FDA-approved treatment plan delivery
  • Multi-brand administration dashboard
  • Emergency telehealth service integration

Technology Stack

React
Ruby on Rails
GraphQL
Kubernetes
PostgreSQL
Terraform

System Integrations

  • Electronic Medical Records (EMR) systems
  • Payment processing gateways
  • Telehealth video conferencing APIs
  • Medical device data integration

Operational Requirements

  • Horizontal scalability for 1M+ users
  • 99.99% system uptime SLA
  • HIPAA-compliant data encryption
  • Sub-200ms API response times

Business Transformation Outcomes

Enable expansion into 10+ new chronic condition verticals while maintaining unicorn growth trajectory. Reduce time-to-market for new brands from 6 months to 2 weeks. Support 4.5x increase in patient volume while maintaining clinical quality standards.

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