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Development of Scalable SOP Management Platform

qubiz.com

Health & Fitness

Medical

Business services

Challenges with Legacy SOP Management

Healthcare Solutions Ltd. previously relied on disparate and inefficient methods for managing Standard Operating Procedures (SOPs), including PDF files, SharePoint, and local drives. This resulted in a lack of global access, difficulty in tracking updates, and hindered scalability as the company grew and expanded its client base. The manual processes were also time-consuming and prone to inconsistencies.

About the Client

A UK-based company offering strategy and transformation advisory services to healthcare providers, expanding into software solutions to improve clinical standards and operational efficiency.

Project Goals

Develop a scalable and user-friendly SOP management platform.
Improve clinical standards and operational efficiency for healthcare organizations.
Facilitate knowledge exchange among healthcare professionals.
Streamline process mapping and documentation.
Enable efficient staff training and competency verification.
Support the company's expansion into new markets (e.g., Australia, worldwide).

System Functionality

SOP creation, editing, and version control.
Global search and retrieval of SOPs.
User roles and permissions management.
Automated process mapping generation.
Customizable training modules and quizzes.
Reporting and analytics on SOP usage and compliance.

Technology Preferences

Cloud-based architecture

RESTful APIs

Scalable database (e.g., PostgreSQL, MySQL)

Modern front-end framework (e.g., React, Angular, Vue.js)

Integration Requirements

Potential integration with Electronic Health Record (EHR) systems
Integration with Learning Management Systems (LMS)

Non-Functional Requirements

High scalability to accommodate a growing number of users and SOPs.
Robust security measures to protect sensitive healthcare information.
Excellent performance and responsiveness.
User-friendly interface (UX/UI) for ease of use.

Expected Business Impact

The successful development and implementation of this platform are expected to significantly increase Healthcare Solutions Ltd.'s revenue by attracting new clients and expanding into new markets. It will also enhance the company's reputation as a leader in healthcare innovation and improve the quality of care delivered by its client organizations. Improved efficiency in SOP management is anticipated to reduce operational costs and improve resource utilization.