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The existing sales management system built by a freelance developer lacks scalability to handle increasing transaction volumes and device types. The system requires frequent feature updates to meet user demands but faces limitations in maintenance and development capacity. Integration with legacy tools having outdated documentation and security vulnerabilities poses risks to sensitive financial and personal data.
B2C trading business specializing in buying, repairing, and reselling secondhand mobile devices through a digital platform
Implementation of this system will enable the client to reduce manual task overhead by 50%, support rapid business expansion through automated workflows, and facilitate secure scaling to handle 10,000+ monthly transactions. The solution will provide actionable business intelligence through revenue forecasting tools and establish a foundation for opening physical retail locations while maintaining digital-first operations.