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Development of Scalable Merchant Portal for Global Insurance Ecosystem

rst.software

Insurance

Telecommunications

eCommerce

Retail

Financial Services

Urgent Launch Requirements with Complex Integration Needs

Bolttech required rapid deployment of a Merchant Portal for device protection insurance while ensuring seamless integration with multiple internal/external APIs and meeting strict branding requirements within a 4-week timeline.

About the Client

International insurtech company connecting insurers, distribution partners, and customers through a digital insurance exchange platform

Key Goals for Portal Implementation

Launch fully functional Merchant Portal within 4 weeks
Implement comprehensive API integrations for global operations
Ensure brand-compliant UI/UX redesign
Support high-volume transaction processing (5.6M+ monthly operations)
Establish secure multi-tenant management capabilities

Core System Capabilities

Role-based access control with multi-level permissions
Advanced data visualization dashboards
Bulk data import with validation workflows
Real-time API integration framework
Multi-tenant administration capabilities
Comprehensive partner management tools

Technology Stack Requirements

React

Node.js

Express

AdminJS

AWS EC2

MongoDB Atlas

Jest

System Integration Needs

Internal insurance processing systems
External partner APIs (telecom/e-commerce/retail)
Payment gateway integrations
Customer identity and access management (CIAM)
Third-party risk assessment tools

Operational Requirements

Support 350K+ monthly users with 99.9% uptime
Handle 60K+ concurrent points of sale
Enterprise-grade security compliance (GDPR/PDPA)
Horizontal scalability for global expansion
Multi-region deployment architecture

Business Impact Projections

Enables immediate onboarding of 60K+ sales points with capacity for 5.6M monthly transactions, supporting $5B+ in annual premiums. Provides secure, scalable infrastructure for global expansion while maintaining brand consistency and regulatory compliance across multiple jurisdictions.