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Development of Scalable Grocery Delivery Platform with Multi-Retail Expansion Capabilities

desmart.com

Retail

eCommerce

Food & Beverage

Challenges in Safe Grocery Access During Pandemic

Local grocery retailers faced significant operational challenges during the pandemic due to physical store restrictions, leading to reduced customer access and revenue loss. Consumers required safe, contactless shopping alternatives while maintaining access to local store inventory.

About the Client

Technology company specializing in digital solutions for local commerce and grocery delivery services

Platform Development Goals

Create a scalable mobile ordering platform for grocery retailers
Enable seamless integration of online ordering with physical store operations
Implement flexible delivery/pickup logistics management system
Establish foundation for multi-retail vertical expansion

Core System Capabilities

User registration with store-specific access
Real-time inventory synchronization
Order customization with dietary filters
Dynamic delivery route optimization
Integrated payment gateway with local currency support
Merchant analytics dashboard

Technology Stack Requirements

PHP

React

Flutter

System Integration Needs

Third-party payment processors
Location-based delivery APIs
Merchant inventory management systems

Operational Requirements

Support for 500% traffic scalability during peak hours
End-to-end data encryption for transaction security
99.9% system availability SLA
Multi-language support for regional expansion

Projected Business Outcomes

Platform implementation is expected to generate 20% monthly revenue growth through increased order volume, reduce operational costs by 30% via automated logistics, and enable rapid expansion to 5+ additional retail verticals within 12 months.