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Development of Scalable Employee Recognition Platform with Slack Integration

desmart.com

Human Resources

Information technology

Challenges in Building an Appreciation-Rich Culture

Need for a digital solution to create and sustain an organizational culture of recognition, with seamless integration into existing communication workflows to enable real-time peer-to-peer appreciation and microbonus distribution.

About the Client

A technology company developing workplace culture enhancement solutions

Project Goals for PanDa Platform Development

Develop a scalable microbonus platform for enterprise use
Implement seamless Slack integration for real-time recognition
Create intuitive interfaces for recognition submission and tracking
Establish multi-tenancy architecture for external client adoption
Ensure compliance with data privacy regulations

Core System Functionalities and Features

Peer-to-peer recognition submission with customizable templates
Slack bot integration for instant notifications
Points-based microbonus allocation system
Role-based access control (employees, managers, admins)
Analytics dashboard with engagement metrics

Technology Stack Requirements

React

Firebase

External System Integrations

Slack API
Payment gateway for bonus distribution

Non-Functional Requirements

Horizontal scalability for 10,000+ concurrent users
99.9% system availability SLA
GDPR-compliant data handling
Real-time synchronization across platforms
Cross-device responsive design

Expected Business Impact of PanDa Platform

Implementation of PanDa is projected to increase employee engagement scores by 40%, reduce turnover rates by 25%, and generate $2M+ in annual recurring revenue from external clients within 24 months of commercial launch.