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Development of Scalable E-Commerce Platform for Enhanced Customer Experience

unosquare.com

Retail

eCommerce

Logistics

Current System Limitations

Legacy infrastructure causing slow transaction processing, frequent system outages during peak traffic, and poor mobile user experience leading to cart abandonment rates exceeding 65%.

About the Client

A multinational retail company specializing in omnichannel sales and supply chain optimization

Key Project Goals

Reduce page load times to under 2 seconds
Support 10x concurrent user capacity during flash sales
Decrease cart abandonment by 40%
Implement AI-driven product recommendations

Core System Capabilities

Real-time inventory synchronization across warehouses
Progressive web app (PWA) for mobile optimization
Multi-payment gateway integration
Personalized user dashboards
Automated fraud detection system

Technology Stack Preferences

React.js

Node.js

MongoDB

AWS Lambda

GraphQL

Third-Party System Integrations

Stripe Payment Gateway
FedEx Shipping API
Google Analytics 4
Salesforce CRM

System Quality Attributes

99.99% uptime SLA
PCI DSS compliance
Horizontal scalability
Response time <500ms for 95% of API calls

Projected Business Outcomes

Anticipated 200% increase in peak transaction capacity, $4.2M annual revenue growth from improved conversion rates, and 30% reduction in IT maintenance costs through microservices architecture implementation.