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Development of Scalable E-Commerce Platform for Enhanced Customer Engagement

unosquare.com

Retail

eCommerce

Logistics

Business Challenges in Digital Transformation

The client's legacy e-commerce infrastructure struggles with peak traffic handling, lacks mobile-first design, and has fragmented inventory management across global warehouses, resulting in 18% cart abandonment and 22% fulfillment delays.

About the Client

A multinational retail corporation specializing in omnichannel sales and supply chain optimization

Strategic Digital Modernization Goals

Implement cloud-native architecture supporting 10x traffic scalability
Create responsive cross-platform user interface with AI-powered search
Integrate real-time global inventory tracking system
Achieve 99.99% platform uptime during peak sales periods

Core System Capabilities

Dynamic product configurator with 3D visualization
AI-driven personalized recommendation engine
Multi-currency/multi-language support with regional pricing rules
Integrated order management with warehouse automation APIs
Progressive web app (PWA) with offline functionality

Technology Stack Requirements

React.js with Server-Side Rendering

Node.js microservices architecture

Kubernetes container orchestration

GraphQL API layer

AWS Serverless Components

System Integration Needs

Payment gateways (Stripe, PayPal, Alipay)
Third-party logistics APIs (DHL, FedEx)
ERP system integration (SAP S/4HANA)
Customer identity provider (Okta)

Operational Excellence Criteria

Horizontal scaling to 1 million concurrent users
Page load time < 1.5 seconds (mobile 3G)
PCI-DSS Level 1 compliance
Zero-downtime deployment capability
Automated canary releases with rollback

Projected Business Outcomes

Anticipated 35% increase in mobile conversion rates, 40% reduction in infrastructure costs through cloud optimization, and $8.2M annual revenue uplift from improved global order fulfillment efficiency.