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Development of Scalable Automation Platform for Academic Advising and Student Pathway Planning
  1. case
  2. Development of Scalable Automation Platform for Academic Advising and Student Pathway Planning

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Development of Scalable Automation Platform for Academic Advising and Student Pathway Planning

rolemodelsoftware.com
Education

Challenges in Scaling Academic Advisory Services

Rapid 500% monthly student intake growth due to new corporate partnerships overwhelmed manual advising processes. Inefficient administrative workflows consumed expert advisors' time, increased training requirements for new staff, and internal development efforts proved insufficient to meet scalability demands.

About the Client

A higher education technology company that combines expert guidance with software solutions to help students identify affordable degree programs through transfer credit analysis, cost evaluation, and personalized pathway planning.

Goals for Enhanced Academic Advisory Platform

  • Automate repetitive administrative tasks in academic advising workflows
  • Reduce advisor training time through intuitive user-guided operations
  • Support 500%+ volume scalability within 6 weeks
  • Improve cost analysis and pathway recommendation accuracy
  • Enable seamless transition to new ownership (Pearson acquisition)

Core System Functionalities

  • Radius-based college search with accreditation filters
  • Dynamic cost calculator with tuition assistance integration
  • Transfer credit compatibility analyzer
  • User-guided workflow engine for non-expert advisors
  • Real-time sorting/filtering of degree programs by multiple criteria
  • Centralized dashboard for expert advisors to handle complex cases

Development Methodology and Technology Stack

Agile development framework with daily feedback cycles
Rapid prototyping capabilities
Cloud-native architecture for horizontal scalability

System Integration Requirements

  • Existing college/course database API
  • Corporate partner tuition assistance programs
  • Student CRM system
  • Third-party accreditation verification services

Operational Requirements

  • Support 10,000+ concurrent user sessions
  • Response time under 2 seconds for core calculations
  • Role-based access control with FERPA compliance
  • Cross-device responsive interface for advisors and students
  • 99.9% system uptime SLA

Expected Business Impact of Automation Implementation

Enable 500%+ capacity increase within 6 weeks while reducing advisor administrative workload by 70%. Create sustainable software asset for ongoing development post-acquisition. Improve student placement accuracy through automated transfer credit analysis and cost optimization algorithms. Establish foundation for future AI-driven pathway recommendations.

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