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Development of Real-Time Staff Collaboration Mobile Application
  1. case
  2. Development of Real-Time Staff Collaboration Mobile Application

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Development of Real-Time Staff Collaboration Mobile Application

saigontechnology.com
Retail
eCommerce
Consumer products & services

Inefficient Internal Communication Challenges

Luxasia faced significant difficulties in maintaining real-time communication across departments, leading to delayed information sharing, fragmented updates, and reduced operational efficiency. The lack of a centralized platform for staff collaboration hindered timely dissemination of company-wide news, events, and critical announcements.

About the Client

A renowned omnichannel luxury product retailer specializing in bridging brands and end-users

Key Project Goals

  • Implement real-time staff communication capabilities
  • Centralize company-wide announcements and event management
  • Enhance interdepartmental collaboration efficiency
  • Ensure immediate information dissemination across all levels

Core System Functionalities

  • Real-time chat functionality with group messaging
  • Centralized newsfeed for company-wide announcements
  • Calendar integration for event scheduling and reminders
  • User authentication and role-based access control

Technology Stack Requirements

Firebase Realtime Database
React Native framework
Node.js backend
RESTful API integration

System Integration Needs

  • ERP system integration (SAP)
  • Existing HR management systems
  • Cloud storage solutions

Non-Functional Requirements

  • Scalability for 10,000+ concurrent users
  • End-to-end message encryption
  • 99.9% system uptime SLA
  • Cross-platform compatibility (iOS/Android)

Expected Business Impact

The implementation is projected to increase internal communication efficiency by 60%, reduce information dissemination delays by 85%, and improve overall staff productivity through streamlined collaboration tools. The solution is expected to deliver a 100% ROI through enhanced operational effectiveness and reduced communication overhead.

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