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Development of Real-Time Multi-Location Service Booking Platform with Integrated Payment and Review System

giraffestudioapps.com

Consumer products & services

Retail

Information technology

Current Challenges in Beauty Service Management

Beauty salons face operational inefficiencies due to manual appointment scheduling leading to double bookings, fragmented payment processing across multiple locations, lack of centralized customer review systems, and difficulties in managing real-time availability for last-minute services.

About the Client

Digital platform connecting beauty service providers with customers through real-time appointment booking

Core Project Goals

Implement real-time calendar synchronization across multiple salon locations
Develop automated booking conflict resolution system
Create integrated payment gateway supporting multiple transaction methods
Establish salon verification and rating ecosystem
Enable location-based service discovery with distance filtering

Platform Functional Requirements

Real-time calendar synchronization across multiple locations
Multi-store administrative dashboard with centralized scheduling
Integrated payment processing with discount code functionality
Customer review and salon ranking system
Location-based service search with availability filtering
Automated invoice generation and financial reporting

Technology Stack Requirements

PHP

Angular

Flutter

System Integration Needs

Payment gateway APIs (Stripe/PayPal)
Google Calendar API
Geolocation services (Google Maps API)
SMS notification services

Non-Functional Requirements

High concurrency handling for simultaneous bookings
Real-time data synchronization across distributed systems
PCI-DSS compliance for payment security
99.9% system availability SLA
Scalable cloud infrastructure

Expected Business Impact

Implementation will reduce administrative overhead by 60%, increase last-minute booking conversion rates by 40%, improve customer satisfaction through streamlined service discovery, and enable 24/7 automated financial operations across multiple business locations.