The client, a manufacturing firm with a growing customer base for its advanced professional and home coffee roasting machines, initially developed a cross-platform mobile app to manage their products. However, this approach limited scalability and hindered the introduction of new features. They require specialized native applications on iOS and Android to improve performance, scalability, and user experience, thus enabling better product management, customization, and customer engagement.
A mid-sized manufacturing company specializing in professional and home-use machinery, seeking to enhance its product management and customer engagement through dedicated mobile applications.
The development of native, scalable mobile applications will enhance user engagement by providing a responsive and customizable interface, increase customer satisfaction, and facilitate data-driven improvements in product offerings. Estimated outcomes include improved device management, increased recipe sharing and customization, real-time monitoring, and streamlined firmware updates, ultimately supporting a growing customer base and revenue growth.