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Development of Multi-Sided eLearning Platform for Real-Time K-12 Tutoring Services

softkraft.co

Education

eCommerce

Information technology

Educational Collaboration Challenges

Lack of centralized digital platform to facilitate real-time tutoring sessions between students and verified tutors while providing schools, parents, and educators with performance tracking capabilities. Existing solutions failed to integrate scheduling, payment processing, and academic progress monitoring into a unified system.

About the Client

US-based educational technology company providing online tutoring services connecting students, tutors, schools, and parents

Platform Implementation Goals

Create multi-sided marketplace connecting tutors, students, parents, and schools
Enable real-time video tutoring sessions with session recording capabilities
Implement tutor verification and reputation management system
Develop comprehensive performance tracking and reporting tools
Establish secure payment and billing management functionality

Core System Capabilities

Role-based user management (students, tutors, parents, teachers, admins)
Dynamic scheduling and session booking system
Real-time video conferencing with BigBlueButton integration
Secure document verification for tutor onboarding
Session recording storage and retrieval system
Automated billing and payment processing
Performance analytics dashboard with export capabilities
Notification system (email/SMS) for session reminders
Rating and review system for tutors/students
Dispute resolution management interface

Technology Stack

Python

Django

React.js

WebRTC

PostgreSQL

Third-Party Integrations

BigBlueButton (video conferencing)
ClassLink (SSO authentication)
Stripe/PayPal (payment processing)
Twilio (SMS notifications)

System Requirements

Scalable architecture for concurrent video sessions
HIPAA-compliant data security
99.9% system uptime SLA
Cross-browser compatibility
Real-time session latency <200ms

Expected Educational Outcomes

Projected 30% improvement in student academic performance metrics through on-demand tutoring access, 40% reduction in administrative overhead for schools through automated reporting, and 25% increase in tutor utilization rates via optimized scheduling algorithms. Platform expected to support 10,000+ concurrent tutoring sessions within first year of deployment.