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Development of Multimodal Patient Communication Platform for Real-Time Hospital Assistance

appinventiv.com

Medical

Health & Fitness

Information technology

Inefficient Patient-Nurse Communication in Hospitals

Current hospital call bell systems are outdated, ineffective, and inaccessible for patients with limited mobility. 19% of patients find existing systems out of reach, leading to delayed assistance during critical moments. Existing solutions lack inclusivity for patients with varying physical capabilities and fail to provide real-time communication between patients and caregivers.

About the Client

Startup specializing in healthcare technology solutions for in-hospital patient communication

Key Project Goals

Develop a multimodal communication platform enabling patients to request assistance through multiple input methods
Implement intelligent request escalation workflow for critical situations
Create customizable patient interface with condition-specific request options
Establish real-time monitoring system for hospital staff across multiple devices

Core System Functionalities

Three request creation methods: manual selection, voice commands, and head gestures
Customizable request templates based on patient medical conditions
Priority-based nurse notification system with fallback escalation
Real-time request tracking dashboard for hospital administrators
Child-specific emergency alert system using beacon technology

Technology Stack

Android SDK for nurse mobile application

WebRTC for real-time communication

Speech-to-Text API with multilingual support

Computer vision libraries for gesture recognition

Cloud-based backend infrastructure

System Integrations

Hospital Management Systems (HMS)
Electronic Health Records (EHR)
Beacon technology for location-based alerts
Push notification services (FCM/APN)

Non-Functional Requirements

High availability (99.9% uptime)
HIPAA-compliant data security
Low-latency response (<500ms)
Scalable architecture for multi-hospital deployment
Cross-device compatibility (tablets, web, mobile)

Expected Business Impact

Projected 60% improvement in nurse response times, increased CMS reimbursement rates through improved care metrics, and potential for nationwide hospital chain adoption. The solution addresses a critical patient safety issue while positioning the client as an innovator in healthcare technology with multiple award-winning capabilities.