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Development of Multilingual Mobile Learning Platform for Global Customs Training

softnauts.com

Government

Education

Non-profit

Challenges in Global Customs Training and Knowledge Accessibility

Rapidly changing custom tariffs require continuous training for geographically dispersed customs officers who speak different languages. Existing training systems lack mobile accessibility, multilingual support, and modern learning tools like interactive quizzes and video content. Integration with legacy systems while maintaining user progress tracking remains problematic.

About the Client

International organization responsible for developing global customs standards and training programs for customs officers worldwide

Key Goals for Mobile Learning Platform Development

Create accessible multilingual mobile application for customs training
Integrate with existing CLiKC platform for seamless user transition
Implement interactive learning tools (videos, quizzes with HS code identification)
Support offline functionality for users in low-connectivity areas
Enable progress tracking and knowledge retention features

Core Platform Capabilities

Dual-language support (English/French) with potential for expansion
Adaptive video player with offline content download
Interactive quizzes with single-choice and HS code identification questions
CLiKC platform integration for user authentication and data migration
Progress synchronization across devices
Embedded links to WCO regulatory resources

Technology Stack Requirements

BLoC architecture for Flutter

Shared Preferences for local storage

Gradient AppBar UI components

PHP/Symfony backend

RESTful API integration

System Integration Needs

CLiKC platform API
Google Maps for location-based customs information
User permission management system

Performance and Security Standards

Support 10,000+ concurrent users globally
Cross-platform compatibility (iOS/Android)
Data encryption for user progress tracking
Offline-first design with sync capabilities
WCAG 2.1 accessibility compliance

Expected Organizational Benefits

Enables efficient global training of customs officers through accessible mobile platform, reduces knowledge gaps through interactive learning tools, maintains continuity with existing CLiKC investments, improves HS code classification accuracy through practice-based quizzes, and provides measurable progress tracking for workforce development programs.