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Development of Mobile Field Force Sales Application

alliancetek.com

Consumer products & services

Retail

Information technology

Challenges in Field Sales Operations

Field sales teams lacked real-time access to product/sales data, faced inefficient customer interaction processes, and required improved accessibility to critical business information during client meetings.

About the Client

A company requiring mobile-first sales solutions for field teams and customer engagement

Key Project Goals

Enable real-time product and order data access for field teams
Create intuitive mobile interface for customer/administrator use
Implement seamless data synchronization between mobile and backend systems
Enhance sales process efficiency through mobile automation

Core Functional Requirements

User authentication for customers and administrators
Real-time product catalog access with pricing updates
Order creation and download functionality
Two-way data synchronization between mobile and backend systems
Offline data access with sync resumption capability

Technology Stack Requirements

.NET Framework

iOS (Swift/UIKit)

RESTful Web Services

Cloud-based database integration

System Integration Needs

Existing CRM/ERP systems
Product inventory databases
Order management platforms
Authentication services

Performance & Security Requirements

Support for 10,000+ concurrent users
Data encryption for secure transactions
99.9% application uptime SLA
Cross-platform compatibility testing
Response time under 2 seconds for critical operations

Expected Business Impact

Enables field teams to deliver faster, more accurate product demonstrations, reduces administrative overhead through automated data synchronization, improves sales decision-making with real-time information, and enhances customer satisfaction through streamlined order processes.