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Development of Interactive Workflow Design Module for Emergency Services Platform Using JointJS+

neoteric.eu

Medical

Information technology

Security

Challenges in Emergency Services Platform Development

Existing platform required manual customization for each client's workflow, limiting scalability. Lack of in-house expertise with JointJS+ framework hindered development of intuitive graphical interface for workflow design.

About the Client

US-based privately funded company specializing in emergency services platforms that connect IoT devices to 911 and first responders via their Emergency API.

Key Project Objectives

Create interactive graphical interface for workflow design
Eliminate client-specific customization requirements
Accelerate deployment of emergency response workflows
Extend JointJS+ framework capabilities to meet functional needs

Core Functional Requirements

Drag-and-drop workflow builder with visual nodes/connections
Real-time collaboration capabilities
Template library for common emergency scenarios
Automated validation of workflow logic
Integration with IoT device data streams

Preferred Technologies

JavaScript

JointJS+ (Rappid)

Critical System Integrations

IoT device APIs
NextGeneration911 Clearinghouse
Public safety communication systems

Non-Functional Requirements

High-availability architecture (99.99% uptime)
Real-time performance under 200ms latency
HIPAA-compliant data handling
Horizontal scalability for 10x user growth

Expected Business Impact

Enable rapid onboarding of new clients through self-service workflow design, facilitate partnerships with major IoT providers like Uber, and support $16M+ funding initiatives to modernize emergency response infrastructure.