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Development of Integrated POS and Retail ERP System for Construction Material Trade Malls
  1. case
  2. Development of Integrated POS and Retail ERP System for Construction Material Trade Malls

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Development of Integrated POS and Retail ERP System for Construction Material Trade Malls

eleks.com
Construction
Retail

Challenges with Existing Retail Lease Offering

Abdulla AlMis’hal's current retail lease offering lacks an integrated system for managing POS transactions, inventory, stock, pricing, and user authorizations within their trade malls, leading to inefficiencies and limited value provided to SMB leasees. They need a solution to streamline retail operations and offer enhanced services to their tenants.

About the Client

A leading construction firm in the Middle East focused on building and managing trade malls, seeking to enhance its retail lease offerings.

Project Goals

  • Develop and deploy a market-ready POS and retail ERP system for trade malls.
  • Enable SMB leasees to efficiently manage retail sales, inventory, and operations.
  • Provide a comprehensive solution covering POS transactions, stock management, pricing, and user access.
  • Establish a scalable and adaptable system for future expansion and feature enhancements.
  • Facilitate rapid market entry and growth in the retail sector within the MENA region.

Functional Requirements

  • Retail POS Terminal: B2C sales processing, integration with scales, QR/barcode readers, fingerprint scanners, and EFTPOS.
  • Retail Web Application: POS terminal configuration, transaction data management, stock control, pricing updates, user authorization.
  • Backoffice Web Application: Supply chain management, customer/vendor management, sales/purchase order processing, inventory/warehouse management, and financial reporting.

Preferred Technologies

Android (for POS terminal)
Web technologies (for local and backoffice applications)
Custom third-party open-source ERP application (as a foundation)

Required Integrations

  • EFTPOS payment gateways
  • Scales
  • QR code readers
  • Barcode readers
  • Fingerprint scanners

Non-Functional Requirements

  • Scalability to support a growing number of users and transactions.
  • High performance and responsiveness for smooth retail operations.
  • Robust security to protect sensitive financial and customer data.
  • Reliability and availability to minimize downtime.
  • Data privacy compliance.

Expected Business Impact

The successful implementation of this system will enable Abdulla AlMis’hal to significantly enhance the value proposition of its retail lease offerings, attract and retain SMB tenants, streamline retail operations, and generate new revenue streams. The partnership with ELEKS will provide the necessary technical expertise and support to achieve these goals and expand market reach.

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