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Development of Integrated ERP System and Interactive Wardrobe Planner PWA for Furniture Retailer

sevencollab

Retail

Manufacturing

eCommerce

Operational Inefficiencies and Customer Engagement Gaps

Manual workflow management causing production delays, lack of centralized customer data, and absence of interactive tools for customer wardrobe customization leading to suboptimal user experience and operational bottlenecks.

About the Client

Established family-owned furniture retailer seeking digital transformation of production and customer engagement processes

Digital Transformation Goals

Automate end-to-end production workflow from quote to installation
Implement centralized ERP system for cross-departmental coordination
Develop interactive PWA for customer wardrobe customization
Enhance customer engagement through self-service design tools
Improve operational visibility through integrated reporting

Core System Capabilities

Multi-stage production workflow automation
Role-based user management (6 distinct user types)
Interactive 3D wardrobe builder with material/customization options
Real-time cost estimation engine
Appointment scheduling and survey management
Unified customer profile with order history tracking
Integrated payment processing and invoicing
Dynamic reporting dashboard (workload, payments, timelines)

Technology Stack Requirements

React

JavaScript

jQuery

PHP

MySQL

Third-Party Integrations

Google API
Paymentsense Payment Gateway

System Quality Attributes

Cross-device responsive design (PWA)
High-availability backend architecture
Data security compliance (GDPR)
Scalable cloud infrastructure
Real-time collaboration capabilities

Expected Business Outcomes

Projected 40% reduction in production cycle time, 25% increase in customer conversion rates through interactive design tools, and 35% improvement in operational efficiency via centralized workflow management, positioning the company as a digital leader in furniture retail.