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Development of Enhanced Legal Case Management and Onboarding Platform

sunscrapers.com

Legal

Challenges with Platform Scalability and Customer Acquisition

Legalsense, a successful SaaS provider for law firms, faced challenges in scaling its technology platform to meet growing customer demand. The existing recruitment process for tech talent was slow and expensive, hindering the ability to rapidly expand the in-house development team and maintain code quality and system stability. The need to streamline customer onboarding also presented a bottleneck.

About the Client

A Dutch SaaS company providing software solutions for law firms, specializing in case management, time tracking, invoicing, and reporting to enhance productivity.

Project Goals

Enhance the scalability and stability of the existing SaaS platform.
Streamline the new customer onboarding process.
Improve the efficiency of the development and delivery process through improved code quality and testing.
Expand the platform's reach through the development and maintenance of a robust iOS application.
Reduce reliance on external contractors by building a strong internal tech team.

Functional Requirements

Improved case management features (e.g., enhanced workflow automation, document management integration).
Advanced invoicing and dunning process management.
Customizable reporting capabilities.
Secure user authentication and authorization.
Offline data synchronization for the iOS application.
Integration with third-party accounting and document management systems.

Preferred Technologies

Python

Django

iOS (Swift/Objective-C)

Required Integrations

Accounting software (e.g., Xero, QuickBooks)
Document management systems (e.g., Dropbox, Google Drive)
Other legal industry specific APIs

Non-Functional Requirements

High scalability to accommodate a growing user base.
Robust security to protect sensitive legal data.
High availability and reliability.
Efficient performance and responsiveness.
Maintainability and testability of the codebase.

Expected Business Impact

This project is expected to result in significant improvements to Legalsense's ability to scale its platform, acquire new customers efficiently, and maintain a high level of code quality and system stability. It will reduce the reliance on expensive external contractors, leading to substantial cost savings. The enhanced iOS application will improve user satisfaction and expand the platform's accessibility, ultimately contributing to increased revenue and market share. The improved development processes will lead to faster feature delivery and quicker responses to customer needs.