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The client faces persistent customer complaints regarding inconsistent bandwidth and streaming quality in their FTTH network. Current systems lack the capability to collect precise diagnostic data required to identify and resolve network stability issues, particularly in third-party operator access networks using rBSA models.
Major FTTH Internet Service Provider requiring network stability improvements to address customer complaints about bandwidth and streaming quality
Implementation of the monitoring system will enable proactive network stability management, resulting in improved bandwidth consistency, enhanced streaming quality, and increased customer satisfaction. The solution will provide actionable insights for network optimization while supporting carrier operations in third-party FTTH access networks through precise diagnostic data collection.