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Development of Cross-Platform Appointment Scheduling Solution

cogniteq.com

Business services

Medical

Legal

Retail

Hospitality & leisure

Current Challenges in Service Industry Appointment Management

Businesses lack a centralized platform to effectively promote services, manage appointments across online/offline channels, and facilitate secure transactions. Existing solutions fail to provide seamless communication tools and integrated document management systems for service providers and customers.

About the Client

German-based startup aiming to connect businesses with clients through digital scheduling solutions

Key Project Goals

Create cross-platform mobile application for iOS/Android users
Develop web platform for business management and administration
Implement real-time scheduling with multi-format communication tools
Ensure secure payment processing and document management capabilities
Provide scalable solution for diverse service industries

Core System Requirements

Multi-format appointment booking (online/offline services)
Real-time availability calendar with slot management
In-app communication (messaging, voice/video calls)
Digital document storage and e-signature capability
Stripe-integrated payment processing system
Business dashboard for service management and employee scheduling

Technology Stack Requirements

Flutter

Amazon S3

Agora

Stripe

Critical System Integrations

Payment gateway (Stripe)
Real-time communication (Agora)

Non-Functional Requirements

Cross-platform compatibility
Real-time data synchronization
Payment transaction security
Scalable cloud storage (Amazon S3)

Expected Business Impact

Enables businesses to streamline appointment management, reduce administrative overhead, and expand customer reach through digital channels. Provides enhanced customer experience with flexible booking options and secure transactions, while maintaining compliance with data protection standards across multiple industries.