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Development of Client Review and Consultation Management Platform

atomicobject.com

Information technology

Business services

eCommerce

Client Engagement Challenges

Need to centralize and automate client review collection from Clutch.co while streamlining consultation scheduling processes to improve client acquisition efficiency and showcase verified success metrics.

About the Client

Software design and development consultancy with 24+ years of experience building custom software solutions

Platform Goals

Create centralized dashboard for managing client reviews across multiple platforms
Implement automated consultation scheduling system with managing partner availability
Develop interactive case study showcase with measurable impact metrics
Enhance client trust through verified review verification system

Core System Requirements

Clutch API integration for real-time review synchronization
Consultation calendar with time-slot booking and reminder system
Case study filtering by industry and technical capability
Client success metrics visualization dashboard
Automated NPS survey distribution and analysis

Technology Stack

React.js for frontend components

Node.js with Express backend

AWS cloud infrastructure

MongoDB for review data storage

GraphQL API layer

Third-party Integrations

Clutch.co API for review verification
Google Calendar API for scheduling
Stripe for payment processing
Salesforce CRM integration
Segment for analytics tracking

System Requirements

99.9% uptime SLA
Enterprise-grade data encryption
Scalable architecture for 10x user growth
WCAG 2.1 accessibility compliance
Sub-200ms API response times

Business Impact Projections

Expected 40% reduction in client acquisition costs through automated review management, 25% increase in consultation conversion rates via streamlined scheduling, and 300% growth in case study engagement metrics through interactive visualization tools.