Development of an Online Sales Platform for Home Improvement Business

The client faces inefficiencies and errors due to a largely manual and disconnected sales process, hindering customer experience and limiting growth. Their legacy system cannot handle complex product and service management seamlessly, necessitating a digital solution to streamline operations and enhance competitiveness.

A mid-sized construction and home improvement company seeking to digitize its sales process to improve customer experience, operational efficiency, and scalability.

• Deliver a functional minimum viable product (MVP) that enables customers to browse products, select services, and complete purchases online.
• Enhance customer satisfaction through a user-friendly interface guiding through the entire sales journey.
• Improve internal operational efficiency by integrating order management, inventory tracking, and data analytics tools.
• Complete development within a seven-month timeline and under a budget of $10,000, focusing on core features with options for future expansion.

• Customer-facing product browsing and service selection interface
• Order placement and payment processing capabilities
• Basic inventory and order management system
• Backend dashboard for managing products, tracking orders, and analyzing sales data
• Responsive design suitable for desktop and mobile devices
• Secure user authentication and data protection mechanisms

• Payment gateways for secure online transactions
• Inventory management system to synchronize stock levels
• Analytics and reporting tools for business insights

• Platform must support rapid response times to ensure user engagement
• High security standards for payment and customer data
• Scalability to handle increasing customer traffic and product catalog
• Availability and uptime guarantees, ideally 99.9%

The development of this online sales platform aims to significantly improve customer engagement and satisfaction, streamline order processing, reduce errors, and increase sales opportunities. Based on prior comparable projects, expected outcomes include faster sales cycles, enhanced operational efficiency, and the ability to scale business growth efficiently within the specified budget and timeline.